, (, ) : 1. (, , , ) 2 , 100% , 30 fix 15% ; 2. (, , , ) 2 , 100% , 20 fix 15% ; 3. IT (12 AMO CRM), , -, ( 100% ), , 30 fix; 4. (, , SM, - ), , -, , , , 35 fix KPI ( ) commerc. , , , ... , . 24/7, fix :). !